Terms & Conditions

 

This website / App www.gopaladairyfarms.com or Gopala Dairy App is operated by Gopala Dairy, an India based partnership firm. The policy is issued by ‘Gopala Dairy Farm’. By placing an order on this site / App you are entering into a purchase/sale transaction with Gopala Dairy. The terms and conditions are enumerated as follows

Definitions

“Agreement” means the terms and conditions as detailed herein including all schedules, appendices, annexure, privacy policy, and will include the references to this Agreement as amended, supplemented, varied, or replaced from time to time.

www.gopaladairyfarms.com the “Site” or the “App” means the online shopping portal owned and operated by Kamdhenu Dairy which provides a platform to shoppers to buy the products listed on the site/ App. “Vendor”/”Seller”” shall mean Kamdhenu Dairy as the legal entity that offers for sale, sells the products or services onwww.gopaladairyfarms.com or the App.

“Customer” / “Buyer” shall mean the person or any legal entity who accepts the offer for sale on the site / App by placing an order for and or purchasing any products offered for sale on the site / App. “User”/ “You” means and includes you and/or any person or an entity including Vendor/Seller using or accessing the services provided on this Site / App

Eligibility

You represent and warrant that you are competent and eligible to enter into a legally binding agreement and have the requisite site / App authority to bind the other party to this Agreement. You shall not use this Site /App if you are not competent to contract under the applicable laws, rules, and regulations.

Term

This Agreement shall continue to be in full force and effect for so long as you are using the site or app. The site / App provides online shopping platform wherein the Users can purchase/buy the products and services listed on it pursuant to the terms and conditions set forth below. By clicking on the “Proceed to Payment” button, you are agreeing to use the Services in a manner consistent with and abide by the terms and conditions of this Agreement, our Privacy Policy, and with all applicable laws and regulations.

Termination

Either User/ You or GOPALA DAIRY may terminate the agreement at any time, with or without cause. However, GOPALA DAIRY reserves the right, in its sole discretion, to terminate your access to the products and services offered on the site / App or any portion thereof at any time, without notice.

Modification of Terms and Conditions

GOPALA DAIRY may at any time modify the terms and conditions contained on the Site / App without any prior notification to you. You can access the latest version of the Terms and Conditions at any given time. You should regularly review the Terms and Conditions. In the event the modified Terms and Conditions are not acceptable to you, you should discontinue using the site / App. However, if you continue to use the site / App, you agree to accept and abide by the modified Terms and Conditions.

Online Shopping Platform

You further agree and undertake that you are accessing the services available on this Site / App and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site / App.

GOPALA DAIRY accepts no liability for any errors or omissions, whether on behalf of itself or third parties. The address at which delivery of the products ordered by you are to be made should be correct and proper in all respects.

After the receipt of payment from the Buyer/ cash on delivery as the case may be, GOPALA DAIRY shall arrange for the delivery of the product to the recipient at the shipping address provided by the Buyer. Any and all orders placed by you on this Site / App are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway.

Before placing an order, you are advised to check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in the item’s description.

Product Pricing

Product prices listed on the website / App are current. While every care has been taken to label the products accurately, errors in data entry and updating it may occur. KAMDHENU DAIRY reserve the right to cancel the order in case a wallet is refundable by placing the request to the customer support. Refundable amount is credited to the customer’s bank account shared with GOPALA DAIRY. Refund is credited within 5-7 working days of sharing the bank details. In case payments done through credit card it will be refunded to the same mode of payment.

Entire Agreement

These Terms and Conditions, together with privacy policy, and other rules and policies posted on the site / App, which are hereby incorporated as set forth fully in these Terms and Conditions, constitutes the entire agreement between you and GOPALA DAIRY with respect to your use of and material available through the site / App, and supersedes all prior or contemporaneous communications and proposals between you and GOPALA DAIRY with respect to this site / App. Any rights not expressly granted in these Terms and Conditions are reserved.

Communication

By registering with GOPALA DAIRY FARM , you give us the permission to send you notifications on WhatsApp

Billing Policy & Payment

  • The billing cycle for customers is 30 days. ie bill is generated end of the month.
  • In case of bill payment by cheque, please draw the cheque in favor of ‘Gopala Dairy’ and share the transaction proof on WhatsApp @ 7004964833.
  • In case of bill payment in cash, please keep us informed on WhatsApp @ 7004964833.
  • In case of bill payment by using any UPI or net banking, data will be updated.

Return Policy

Gopala Dairy doesn’t have a return policy until and unless it is related to the product quality. Hence if the customer wants to return a product because he/she doesn’t require it, in such cases we will simply deny the customer.

Pre-paid Products

To place an order for a prepaid product, you are required to recharge your Gopala Dairy wallet with the MRP of the select product via the various payment modes available.

Communication Policy

By signing up with Gopala Dairy, customer agrees to receive communication on WhatsApp, push notifications, SMS, Email, Customer Support Call, App and Website / App

Disclaimer

“We as a Retailer shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time”.

Any difference between the representational image and the original product is for advertorial purposes only.